CANCELLATION POLICY

I kindly request that you provide me with a minimum of 24 hours' notice for any chemical appointment cancellations. If a cancellation is made online with less than 24 hours' notice, or 10 minutes past the scheduled appointment has passed with no communication it will be marked a no show, and the 20% deposit of the scheduled service price is forfeited. For hair cuts, being more than 10 minutes late will result in a cancellation. I appreciate your understanding and cooperation in allowing me to efficiently manage my schedule and accommodate every client. I understand life happens! In extenuating circumstances, please call me directly at 231-632-3244 for scheduling adjustments.